Monday 27 February 2012

The effectiveness of TNT Travel Show’s website and evaluating their on-line presence.





TNT’s website for the travel show is packed with all the info you will need. It is eye catching and uses bright colours such as light blues which can be an anecdote for the light blue skies you will be able to look forward too when you book your holidays, this is further supported by the oranges and reds which are the feature colours for this year’s shows logo, these colours remind us of warm weather.

The previous year the logo was sky blue, showing that they are using colours which are associated with positive attributes of holidays, using this technique of marketing looking at the psychology of colour is very appropriate as explained in article I found written by June Campbell.

“While visual appeal is an important consideration, your colour choices could be sending a specific message to the people who view them. You'd be wise to consider the psychology of colour when designing your marketing materials. Colours not only enhance the appearance of the item -they also influence our behavior”.

Looking at objectives of the webpage it is clear that its main purpose is to inform attendees and gain new attendees. The homepage advertises the pros to going to the event. It uses sales techniques such as promoting the huge savings you will make and the benefits of going such as the number of exhibitors who will be attending. Across the other pages there is also this type of encouraging advertisement, there is a full list of exhibitors to encourage visitors and there is always a mention of the fact the event will be free for those who book a place online.





An important part of the website which I thought was done well was the information about the event with the basic time date and location clearly there on the homepage so visitors don’t have to spend their time searching for the info!

On top of that though there are literally pages of all the information that any guest would want to know before they go.

Their target audience will be the people they want to attend or who are already attending and according to TNT Travel Shows media pack 2012, “The show is attended by young people (18-35 year olds), who on average spend more than £2000 per year on travel. 




The audience is predominantly from Australia, New Zealand and South Africa, although we have seen increases in the number of other nationalities attending, including British, American, Canadian and European”.



The diagram below taken from TNT travel show media pack shows exactly who the audience is, it separates the visitors into their age groups, it is clear from this that;

- Their target audience are aged between twenty-five and thirty-four as this takes up 71% of the total audience!

- Australians are the nationality that will most likely attend, with a high percentage of 49.

- On average Europe is the most popular location with a share of 69% of attendees.


     Last year’s show brought in more than 12,000 visitors which was more than a 25% increase on the previous year’s attendance. 

Advertising:

TNT travel shows webpage have very suitable advertising in their pop up ads.  The first ad that appears is along the top of the screen and is for an excess baggage company based in England. http://www.excess-baggage.com/?utm_source=TNT-Online&utm_medium=leaderboard&utm_campaign=ebc-tnt-2011

This company is very relevant and probably do well by advertising on the travel shows page due to its appropriateness and the convenience for customers of the travel show who may need there service, they will not have to look far as it is  advertised on their homepage.


The 2nd company that advertises on their webpage is also very relevant as it is Anderson tours which is a banner at the foot of the homepage. 

They are a company that offer a wide range of short breaks, weekends away, and day excursions aimed at the independent traveller. They are based in the center of the west end.

There are also other associate sponsors which will be a part of the show possibly with their won stall or offering merchandise etc.



There is also a page in the media pack which talks about the sponsor oppertunities at the show itself. It’s very insitful because it not only pprovides lots of information on how well sponsors have done for themselves through been connected to the show but also how much it costs which is normally information that I would not have access too. 


The search engine optimisation is very good as TNT appear 1st on almost every occasion when using different key words and different engines.

On Google it has been found that 72% of users prefer organic/natural listings, this means that the paid advertisement searches (the links that appear in a yellow box) are not always, and in fact rarely effective and at 5x the price per click, by using natural search and not paying to be the 1st listed TNT travel show have made the right choice as there search optimisation is effective on its own.

The site is also clearly laid out and gives all the information needed without writing too much. The pages are nice and simply presented using relevant colours and pictures. The writing and font are also well done and overall the pages are nice to look at.

A feature of the site I particularly liked was a bar that appeared all the way down the page as you scrolled. Its placed at the left hand side of the page and gives people the opportunity to pretty much get in contact any way possible! 





It’s very convenient to put all these links together, especially on the homepage as people like the accessibility and not having to search around for it. It hosts all the social media sites with links to them/likeing them so the visitors can really feel part of the show and have all the convenient info only a click away. Plus any questions people do have they know exactly how to ask them, there is the option of e-mailing, ‘faceboooking’ to name a few.


References:


Thursday 23 February 2012

The effectiveness of Florence and the machine’s website and evaluating their on-line presence.



In an effort to establish the aims behind Flo’s marketing I am going to explore her website and see how she promotes herself.

First off I tried a combination of key words and search engines to establish the optimisation of her (official) websites presence in the listings.

Google

Searched:
  • ·         “Flo and machines website” -> Listed 2nd, 1st was the Ceremonials section which is a linked page of the official website.
  • ·         “Florence and the machines website” -> The first 5 listings were pages of the official website and the 6th and 7th listing were her MySpace pages.
  • ·         “Florence and the machine” -> The 1st listing was a sponsored link to buy tickets to her March 2012 tour, followed again by the ceremonials page, a Wikipedia article, images and then 4th was the official website page.


Bing

Searched:
  • ·         “Flo and machines website” -> Listed the same as Google search.
  • ·         “Florence and the machines website” -> The 1st listing was the Ceremonials pages of the official website, with the 2nd also a link to the official page and the 3rd a Wikipedia article.
  • ·          “Florence and the machine” -> The 1st listing was also a sponsored link to buy tickets to her tour, however it was for a different company this time “viagogo.co.uk”.  Followed again by the ceremonials page, a Wikipedia article, images and then the official website page was not listed until search page 3!


These findings show that, as a matter of fact Florence’s search engine optimization is very effective and in all cases she appears very high on the listings (if not 1st), it is also effective how many different pages of her website appear when searched and as a result the bulk of the search list is controlled by what messages Florence wants to portrait of herself rather than information written by other sources. 

However the only peace of research which did not match this hypothesis is the 3rd search using ‘Bing’, in this criteria the website link was not featured until the 3rd page of searching.. this is highly ineffective because most people would only attempt to click the first few links it would be rare for them to scroll all the way to page three of the listings. Although because this is minority and all the other key words (and the other search engine) worked efficiently it is not such a problem as most people would just re-enter another keyword and then the website will appear in the first three listings once again.   

The objectives set for the website would most likely be more about promoting Florence and the machine, mostly focussing on providing the fans (target audience) with all the information about Florence, by constantly publicising what  Florence is up to, whether it be another tour date or an appearance on a TV show. By providing this information Florence’s fan base can follow what the star is doing and it will keep her fans interested especially if they are waiting to see her on one of her tour dates, knowing where she is on the touring schedule will constantly keep up the enthusiasm and excitement.


Analysing the website I would say at it is very effective, it provides just enough info without it being reals of nonsensical rubbish (that would just put a reader off when they see that amount of words on a page). Aesthetically the pages are very pleasing, the graphics are simple but artistic and eye catching but don’t distract the eye away from the information, the use of multi-media is good in the way they provide videos and music alongside pictures and other graphics, which is stimulating to look at.


In the way of advertisements there are not many. Every time I have been on the webpage there has been the same advertisement which is ‘Rimmel London’, it appears as you scroll down the page, and there is then an advertisement box on the right. This is a relevant link to Florence because most popular artists often have an image that there fans want to follow so by promoting a make-up brand on her page it associates the two together and therefore her fans are likely to consider buying Rimmel products because it is a link with Florence.


Most of Florence’s virtual presence is done through her social media (Facebook and twitter). On the actual website there on not many posts directly from her i.e. in 1st person, however there are links to her social media sites where she does regularly update and keep her fan base up by way of 1st hand communication.

The site itself uses a clear layout in which there is a main links bar along the top of the home page which highlights the following eleven main areas;


Within each of those pages there are different Medias and many different videos are available to watch. The website also provides access to the latest news and updates to keep their fans attentive and up to date.

Florence’s site has its own blog which is mostly updates of Florence’s current activities and letting her fans know where they are in the world and at what stage of the tour. It includes pictures of Florence and co. which make her seem very interpersonal and give the fans more insight into who they are following intently. It also makes her fans feel included and a part of her ‘world’. There are also links to the Facebook, Youtube, Twitter and Myspace sites to further follow the artist.

The website has its own merchandise set up named; ‘Flotique’. All the merchandise is available in three currency’s; Euro, Dollar and Pounds. This makes it more widely accessible to fans around the world as they have the choice of using three preferable currencies.  


The merchandise includes posters, prints, clothing (i.e. T-shirts), Vinyl’s and accessories.
Having goods to sell also adds to the profits that Florence and the machine can generate and is a reasonably good source of income considering in the modern music climate most artists generate the bulk of their profits from other means than direct sales of music (i.e. Cd’s and downloads), including live performances, products, paid appearances etc.

Friday 10 February 2012

Florence and the machine at London Alexandra palace



After selling out for her London show back in October, Florence and The Machine return with a full UK tour in March.

Special guests for the entire tour will be The Horrors and Spector, who will be opening on all dates (except March 9th when Theme Park will open instead at one of the Alexandra palace dates). It kicks off at The Dublin O2 Arena. However I’m focussing on the performance at the London Alexandra Palace on Thursday 8th, Friday 9th and Saturday 10th March.

Tickets will go on exclusive pre-sale via www.florenceandthemachine.net/tickets from 9am on Wednesday November 23rd. 

They will then go on general sale from 9am on Friday November 25th, the tickets will be priced at £29.50 for all shows in the UK.

A bit of background -> Florence and The Machine is the name of the band which compromises of singer Florence Welch and her band (The Machine). The rest of the band members are: Robert Ackroyd (guitar), Christopher Lloyd Hayden (drums), Isabella Summers (keyboards), Tom Monger (harp) and Mark Saunders (bassist).

But during this blog I will be focussing more on the way Florence markets herself and not as much on the marketing of the tickets for the three dates at Alexandra palace, because as I am writing this the tickets have already SOLD OUT.

The tickets were always going to be snapped up quickly, and there was not much in the way of marketing the tour as it almost marketed itself with its large fan base and word of mouth alongside social media spreading the word.





However by going on shows such as The Jonathon Ross show, preforming at the MTV VMAS and appearing in magazines like Q magazine she is not only promoting her tour but prompting her image and herself which will raise her profile.

These were probably the initial marketing objectives as it would have been known that her UK tour would sell out so the concentration is now on making sure that Flo stays as popular as she can, keeping her existing fans and gaining more, fundamentally to make the most money possible and a large slice of the overall income comes from the live performances so gaining a large audience is very important.